About the Author

Melissa A. Wong

headshot of Melissa Wong

Photo by Geoff Captain

Melissa is an instructor in the School of Information Sciences at the University of Illinois at Urbana-Champaign where she teaches courses in instruction, e-learning, higher education, and reference. She is passionate about creating online learning that is relevant and engaging through the use of authentic content and inclusive, accessible design. Melissa is consistently recognized on UIUC’s “List of Teachers Ranked as Excellent by Their Students” and in 2012 was recognized with the Campus Award for Excellence in Online and Distance Teaching.

During her career, Melissa served as a librarian at the University of Southern California and as the library director at Marymount California University (then Marymount College). Melissa has nearly 20 years of experience with online instruction, having taught online since 2001. In addition to her work in the iSchool at UIUC, she has taught for San Jose State University, designed asynchronous professional development courses for ACRL, and developed an e-learning program for the pediatrics department at Harbor-UCLA Medical Center.

Melissa is the author of Instructional Design for LIS Professionals (Libraries Unlimited, 2019) and co-editor of Reference and Information Services, 5th edition (Libraries Unlimited, 2016), and the forthcoming Reference and Information Services, 6th edition (Libraries Unlimited, 2020).

She holds degrees from Augustana College, Rock Island, Illinois (BA, English) and the University of Illinois at Urbana-Champaign (MS, library science).

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